.png)
As a parent, you want the best for your child. Sometimes, figuring out how to help them through tough times can feel overwhelming. Perhaps you've felt a pang of guilt, wondered if you're doing enough, or simply felt lost navigating their changing world. With so many changes happening for young people today, mental health support is more important than ever. You might be wondering if your teenager's struggles are just "a phase" or if they need professional guidance.
Online counseling for adolescents is becoming a popular way to get that help. It offers a convenient and effective path to mental well-being for young people. At Mount Behavioral Health, we understand these challenges. We are here to help children and adolescents aged 9-21 across Brooklyn, Manhattan, The Bronx, Queens, and Staten Island find their way to a healthier, happier life through evidence-based telehealth therapy.
Adolescent counseling online, also known as telehealth therapy or virtual therapy, is professional mental health support delivered through secure video calls. Think of it like a regular therapy session, but instead of coming to an office, your child connects with a licensed therapist from a comfortable, private space, like their bedroom or a quiet corner of your home.
It typically involves scheduled video appointments using a secure, confidential platform. The therapist and your child can see and hear each other clearly, just as they would in person. This format allows for all the same types of therapeutic conversations and exercises that happen in a traditional setting. This is different from simply spending time on social media or playing video games.
Online counseling is a structured, purposeful interaction focused on mental health goals. It's a professional service designed to provide support, teach coping skills, and help young people navigate life's challenges.
Choosing online counseling can bring many advantages, especially for busy families in New York City. We understand the unique demands of urban life, and our telehealth services are designed to fit seamlessly into your schedule.
Imagine not having to rush through traffic or brave the subway after school for an appointment. Online counseling removes the stress of travel. Your child can have their session from home, saving you time and effort. This makes it much easier to stick with therapy consistently, which is key to seeing real progress.
Many young people feel shy or embarrassed about seeking mental health help. Online therapy offers a private space where they don't have to worry about being seen entering a therapist's office. We've seen how a quiet online session, perhaps from their own room, can transform a reluctant teen into someone eager to share and grow, simply because they feel truly safe and unjudged. This discretion can make them more willing to open up and engage with their sessions, removing a common barrier to starting therapy.
Having sessions in a familiar environment can make your child feel more relaxed and safe. They might feel more comfortable sharing their thoughts and feelings from their own room. Our flexible scheduling also helps busy students, athletes, or those with extracurricular activities find a time that works best for them.
In a big city like New York, finding the right specialist for your child's specific needs can still be a challenge. Online counseling expands your options beyond your immediate neighborhood. Mount Behavioral Health provides access to therapists who specialize in a wide range of adolescent issues, from anxiety and depression to ADHD and trauma, ensuring your child gets expert care no matter where you are in the boroughs.
Parental Involvement: Our Collaborative Model
At Mount Behavioral Health, parents are vital partners in their child's healing journey. We use a collaborative model that involves parents every step of the way, while
always respecting the teen's privacy. We discuss with you and your child how we will communicate about progress, goals, and any important changes, always with the appropriate consent. This means you stay informed and can offer support, without invading your child's confidential space.
It's natural to have questions and concerns when considering something new, especially for your child's well-being. We understand the mix of hope, worry, and even a bit of apprehension that can come with exploring therapy. We want to put your mind at ease about adolescent counseling online.
Your child's privacy is our top priority. Our telehealth platform is HIPAA-compliant, which means it meets strict federal standards for protecting sensitive health information. All communication is encrypted, and we ensure that sessions are conducted in a secure, confidential manner. This protection is just as strong as it would be in an in-person setting.

Source: Rankine et al., “Adolescent Perspectives on the Use of Telemedicine for Confidential Health Care.” Most adolescents report that privacy and confidentiality are maintained during telehealth visits. https://pmc.ncbi.nlm.nih.gov/articles/PMC10524174/?utm_source=chatgpt.com
Research consistently shows that online therapy is just as effective as in-person therapy for many mental health conditions, including those affecting adolescents. Our therapists use evidence-based practices, which are therapeutic approaches proven by scientific studies to work. This means your child receives care that is not only convenient but also clinically sound and effective.
Source: Systematic review “Are online mental health interventions for youth effective?” 45 randomized controlled trials show strong efficacy in managing anxiety, depression, stress, and more. https://pubmed.ncbi.nlm.nih.gov/34726992/?utm_source=chatgpt.com
We understand your concerns about too much screen time. However, online therapy is very different from passive screen use. It's an active, engaging, and purposeful interaction. Your child is not just consuming content; they are actively participating in a therapeutic conversation with a trained professional. This structured engagement is designed to build skills, process emotions, and improve mental health, making it a productive use of screen time.
Our therapists are highly skilled at keeping adolescents engaged in a virtual setting. They use interactive techniques, create a comfortable atmosphere, and build strong rapport. For instance, one parent shared how their shy son, initially hesitant, found his voice through online sessions, using the chat function to express feelings he couldn't voice aloud, eventually leading to more open verbal communication. Many teens, being digital natives, actually find the online format more comfortable and natural, which can sometimes lead to greater openness and participation in therapy.
At Mount Behavioral Health, all our therapists are licensed professionals with specialized training and experience in youth mental health. They understand the unique developmental stages and challenges faced by children and adolescents aged 9-21. You can trust that your child will be working with a compassionate and expert clinician.
Knowing when to seek professional help for your child can be challenging. Here are some common signs and issues where online counseling can make a significant difference:

If you notice any of these signs, even subtle ones, consider professional help as a proactive step. Early intervention can prevent minor issues from becoming bigger problems and set your child on a healthier path.
When selecting an online counseling provider for your adolescent, it's essential to look for specific qualities to ensure the best care.
Beginning the journey to mental wellness for your child is a significant step. At Mount Behavioral Health, we make the process as straightforward and supportive as possible. We are dedicated to providing accessible, high-quality care for children and adolescents aged 9- 21, right here in New York City.

Our streamlined intake process is designed to understand your child's unique needs quickly. We will guide you through scheduling an initial consultation, where you can discuss your concerns and learn more about how our services can help. This first step is all about making sure we are the right fit for your family.
We offer a comprehensive approach to mental health, including evidence-based, trackable therapy, psychiatry, peer support, and crisis services. This integrated care model ensures your child receives holistic support tailored to their specific challenges. We proudly serve families across Brooklyn, Manhattan, The Bronx, Queens, and Staten Island, bringing expert care directly to you through telehealth.
Reach out today to start your child’s care journey with Mount Behavioral Health. We are here to partner with you and provide the support your adolescent needs to thrive.
Choosing to support your adolescent's mental health through online counseling is a powerful step towards their overall well-being. It offers a modern, effective, and convenient solution for busy families across Brooklyn, Manhattan, The Bronx, Queens, and Staten Island.
At Mount Behavioral Health, we are committed to providing top-tier, evidence-based therapy with a collaborative approach that values both your child's privacy and your vital role as a parent. We are here to partner with you, ensuring your adolescent receives the compassionate and expert care they need to thrive.
Let us help your teen navigate their challenges and build a foundation for lasting mental wellness. Your child's journey to a healthier, happier future truly blossoms here.
1. I'm worried about my teenager, but I'm not sure if their behavior is 'normal' or if they actually need therapy. How do I know when it's time to consider online counseling for my adolescent?
It can be tough to tell the difference between typical adolescent changes and signs of a deeper struggle. Look for changes in your child's usual behavior that last for more than a couple of weeks.
These might include persistent sadness or anger, withdrawing from friends or activities, sudden drops in school performance, significant changes in sleep or eating habits, or expressing feelings of hopelessness. If you're concerned, even a single consultation with a mental health professional can offer clarity and guidance.
2. My teen is resistant to talking about their feelings or going to a traditional therapist's office. How can online counseling be more appealing or effective for them, and will they actually engage?
Many teens find online counseling less intimidating than in-person sessions. Being in their own familiar environment, like their room, can make them feel safer and more comfortable opening up. The digital format can also feel more natural to a generation that grew up with technology.
Our experienced therapists are skilled at building rapport virtually and use engaging techniques to keep adolescents involved. Their comfort with technology often makes them more receptive to this modern approach to therapy, leading to better engagement.
3. With all the concerns about screen time, I'm hesitant to add more with online therapy. How is online counseling different from just more time on devices, and will it actually be productive for my child's mental health?
Online counseling is fundamentally different from recreational screen time. While it uses a screen, it's a structured, purposeful interaction with a trained professional. It's not passive consumption, but an active engagement focused on specific therapeutic goals.
Your child is developing coping skills, processing emotions, and learning to navigate challenges. This dedicated, therapeutic time is highly productive and supports their mental health, unlike unstructured screen use which can sometimes be detrimental.
4. I want my child to get help, but I also want to be involved and informed about their progress. How does online counseling maintain my teen's privacy while still allowing me to be a supportive parent in their journey?
This is a common and important concern. At Mount Behavioral Health, we prioritize both your teen's privacy and your involvement as a parent. We work with both you and your child to establish clear boundaries and communication plans at the start of therapy.
This might involve regular check-ins with you for general updates on progress and goals, without disclosing specific details of confidential conversations. Our collaborative model ensures you remain a supportive part of their journey while respecting your adolescent's need for a private therapeutic space.
5. Finding a qualified therapist who specializes in adolescent issues, especially in specific areas like anxiety or trauma, feels overwhelming and expensive. How can online counseling connect me with the right specialist efficiently, and what about the cost and insurance coverage?
Online counseling significantly broadens your access to specialists. Instead of being limited to therapists within a small radius, you can connect with highly qualified professionals, like ours at Mount Behavioral Health, who specialize in diverse adolescent mental health areas across NYC. This makes finding the right fit more efficient.
Regarding cost, we aim for transparency. We can discuss our fees and help you understand your insurance benefits during your initial inquiry. Many insurance plans now cover telehealth services for mental health, making specialized care more accessible and affordable than you might think.