.png)
Is your child showing signs of stress, anxiety, or having a tough time navigating their world? Are you looking for accessible, effective mental health support that fits into your busy family life?
At Mount Behavioral Health, we understand that finding the right support for your child or adolescent can feel overwhelming. We're located in Brooklyn and dedicated to offering high-quality telehealth therapy services for young people aged 9 to 21 across all five boroughs of New York City: Brooklyn, Manhattan, The Bronx, Queens, and Staten Island. Our focus is on making mental health care convenient, comfortable, and highly effective for your family.
Starting therapy, especially online, can bring up many questions for both parents and children. This guide is here to help you prepare your child for their very first online session. We'll cover everything from having that initial conversation to setting up the perfect environment, ensuring a positive, productive experience.
Telehealth has transformed how we access mental health support. It offers a flexible, private way for young people to connect with skilled therapists from the comfort of their homes. This approach can be particularly beneficial for adolescents, who are often comfortable with technology and appreciate the ease of online communication.
Many parents wonder what telehealth therapy truly involves. It's a secure, confidential way for your child to receive mental health care using video calls. Think of it like a regular therapy session, but instead of driving to an office, your child connects with their therapist through a computer, tablet, or smartphone. For many families exploring adolescent counseling online, this format offers both convenience and comfort.
Telehealth therapy, often called virtual therapy or online counseling, uses secure video platforms to conduct therapy sessions. This means your child can talk with a licensed therapist in real-time, face-to-face, without leaving your home. Our platform at Mount
Behavioral Health is designed to be user-friendly and highly secure, protecting your family's privacy.
To ensure privacy and ethical care in every session, our therapists follow established professional standards for online mental health services. These include secure communication practices, confidentiality guidelines, and ethical requirements outlined in the American Psychological Association’s telepsychology guidance.
Source: https://www.apa.org/practice/guidelines/telepsychology
The benefits for adolescents are significant. You'll find online sessions can feel less intimidating for some teens, offering a comfortable, familiar setting. It removes travel time and the stress of navigating traffic or public transport, making it easier to fit appointments into busy school and activity schedules. For many young people, interacting via a screen feels natural, which is why adolescent counseling online has become a preferred choice for families.
At Mount Behavioral Health, we use evidence-based approaches in our virtual sessions. This means we rely on proven methods that've been shown to help young people with various challenges, from anxiety and depression to behavioral concerns. We also focus on trackable progress, so you and your child can see the positive changes happening.
Online therapy is a great option for many young people, but it's natural to wonder if it's the right fit for your child. We serve children and adolescents aged 9 to 21, and the approach can be tailored for different developmental stages within this range. Younger adolescents (9- 12) might need a bit more parental help with setup, while older teens (13-17) and young adults (18-21) typically manage well on their own.
Common concerns include privacy, how engaged a child will be, and whether online sessions are truly effective. We assure you that privacy is paramount, and our therapists are skilled at building strong connections virtually. Many families choosing adolescent counseling online find that it feels natural and easy for their child to adjust to.
Our team at Mount Behavioral Health uses a trauma-informed approach. This means we understand how past experiences can impact a child's mental health and behavior. Telehealth supports this by providing a safe, predictable, non-threatening environment where your child can feel secure enough to explore their feelings and experiences.
The Parents' Role: Laying the Foundation for a Positive Experience
Your involvement as a parent is crucial in making your child's first online therapy session a success. You can help create a supportive atmosphere and address any hesitations they might have.
Starting the Conversation: Talking to Your Teen About Therapy
The first step is to talk to your child about why you think therapy could be helpful. Approach this conversation with empathy and openness. Start by expressing your love and concern, highlighting that you want them to feel their best. You might say, "I've noticed you've been feeling a bit down lately, and I care about you. I think it might be helpful to talk to someone who can offer some new ideas and support."
It's important to normalize mental health support. Explain that seeing a therapist is like seeing a doctor for a physical ailment – it's about taking care of their overall well-being. Many young people worry about what therapy means or if it means something's "wrong" with them. Reassure them that therapy is a tool for growth, not a sign of weakness.
Address any fears or hesitations they might have. A common concern is, "What if I don't want to talk?" You can explain that the therapist is there to listen, not to force them to speak. They can go at their own pace. Frame therapy as a safe, confidential space where they can talk about anything without judgment, helping them learn new coping skills and feel more in control of their emotions.
Explaining the Telehealth Format: What to Expect
Once you've discussed the "why," talk about the "how." Explain that their sessions will happen online, through a secure video call. You can compare it to video chatting with friends or family, but with a therapist who's there to help them work through challenges.
Emphasize the confidentiality of the sessions. Let them know that what they discuss with their therapist is private. The therapist's role is to be a supportive guide, helping them explore thoughts, feelings, and behaviors safely. This understanding of privacy is especially important for adolescents and builds trust.
Manage expectations by letting them know it's okay to feel nervous, especially for the first session. Reassure them that it's normal to feel a bit unsure or shy initially. The therapist understands this and will guide them gently. The goal is to build a comfortable relationship over time.
A little preparation can go a long way in ensuring your child feels comfortable and ready for their first online session. Creating the right physical and mental space is key.
Setting Up the Environment: The "Telehealth Nook"
Choosing the right location for the session can significantly impact its success. This is often called creating a "telehealth nook."
1. Privacy is Key
Find a quiet, private space in your home where your child can be alone without interruptions. This could be their bedroom, a quiet corner of a living room, or a home office. Ensure other family members know not to disturb them during their session time. Privacy helps your child feel safe enough to open up.
2. Technical Check
Before the session, check your internet connection to ensure it's stable. Make sure the device they'll use (laptop, tablet, or phone) is fully charged or plugged in. Test the camera and microphone to confirm they're working properly. A smooth technical experience prevents frustration and helps maintain focus.
3. Comfort & Focus
Ensure the space has good lighting, so the therapist can clearly see your child's face. A comfortable chair is also important. Minimize background noise as much as possible; closing doors and windows can help. These small details contribute to a focused, relaxing environment.
Consider putting together a small "telehealth kit" for your child. This could include a glass of water, a box of tissues, or a small fidget toy if they find it helps them concentrate. Having these items within reach means they won't need to get up during the session, maintaining their focus.
Pre-Session Logistics
Handling the practical details ahead of time reduces stress on the day of the appointment.
1. Scheduling
When scheduling the session, choose a time that respects your child's school schedule and any other activities. A time when they're not rushed or tired will lead to a more productive session. Early evenings or weekends often work well.
2. Mount's Platform
Mount Behavioral Health uses a secure, easy-to-access platform for all telehealth appointments. We'll provide clear instructions on how to log in and join the session. We aim for a straightforward process so you can focus on your child, not technical hurdles.
3. Pre-Session Paperwork
As parents, you'll have some intake forms and consent paperwork to complete before the first session. Please do this thoroughly and well in advance. This information helps your child's therapist understand their background and needs even before they meet. It also ensures smooth billing and administrative processes.
Beyond the physical setup, preparing your child mentally and emotionally is crucial for a successful start.
1. The 10-Minute Reminder
About ten minutes before the session is due to start, give your child a gentle reminder. This allows them time to mentally transition and gather themselves. You could say, "Your therapy session starts in ten minutes. Are you ready?" This respects their autonomy while providing necessary structure.
2. Encourage Questions
Before the session, ask your child if they have any questions or concerns they'd like to discuss with you. Empowering them to voice these concerns helps them feel more in control and less anxious. We're happy to answer any questions you or your child has before the first appointment.
3. What to Have Nearby
Remind them to have the items from their "telehealth kit" nearby. This includes water for hydration, tissues in case of emotional moments, and perhaps a pen and paper if they wish
to jot down notes or ideas during their session. Having these comforts available can make the experience feel more supportive.
Your support continues even once the session begins and after it ends. Your actions can reinforce the positive impact of therapy.
During the Session
During the session, it's important to respect your child's privacy. Avoid hovering or trying to listen in. This confidentiality builds trust between your child and their therapist, which is vital for the therapeutic process. Your child needs to feel safe to share openly.
While respecting privacy, be available if your child needs you, especially for younger teens (9-12). They might occasionally need help with a technical glitch or feel overwhelmed. Ensure the environment remains undisturbed throughout the entire session. This means keeping noise levels down and preventing other family members from entering the room.
After the Session
After the session, you might want to check in with your child. The best approach is often child-led. Instead of asking, "What did you talk about?", which can feel intrusive, try an open-ended question like, "How did that feel?" or "Is there anything you want to share about your session?" This allows them to decide what, if anything, they want to discuss.
Reassure them about the process. Let them know that therapy is a journey, and it's perfectly normal if they don't feel completely different after just one session. The goal is consistent effort and building a relationship with their therapist over time. Your patience and understanding are key.
At Mount Behavioral Health, we believe in a collaborative model. This means we keep parents informed about their child's overall progress and goals, while always respecting the child's confidentiality. We'll discuss with you how parent updates and involvement will work, ensuring you feel part of the care team without overstepping your child's privacy.
It's natural to have questions and concerns about online therapy. Let's address some common ones.
"Zoom Fatigue" for Teens
Many people worry about "Zoom fatigue," especially for teens who spend a lot of time on screens for school and socializing. To minimize screen exhaustion, encourage your child to take a short break before and after their session. Ensure they have good posture and are in a comfortable setting.
Our therapists are also mindful of this. They use engaging techniques and might incorporate movement or different activities to keep sessions dynamic and interactive, reducing the feeling of simply staring at a screen. Short breaks within sessions can also be part of the plan.
Building Rapport Online
Some parents wonder if a therapist can truly build a strong connection with a child virtually. Our experienced therapists are highly skilled at building rapport online. They use active listening, empathy, and engaging communication techniques to create a warm, trusting environment.
For many young people, virtual interaction feels natural and even less intimidating than an in-person setting. This comfort can sometimes accelerate the process of building trust. A strong therapeutic relationship is absolutely possible and often thrives in the online space.
Security and Confidentiality
The security of your child's information is a top priority at Mount Behavioral Health. We use secure, HIPAA-compliant platforms, which means all data and communications are encrypted and protected. This adherence to strict privacy laws ensures that your child's sessions are completely confidential, and their personal health information is safe.
You can rest assured that we take every measure to protect your child's privacy. Our systems are designed to meet the highest standards of data security, giving you peace of
mind. We're committed to maintaining a safe, confidential space for every client.
At Mount Behavioral Health, we're dedicated to providing exceptional mental health care for children and adolescents aged 9 to 21. Our mission is to empower young people to navigate life's challenges with resilience and confidence, and we do so through accessible telehealth services across all five New York City boroughs.
We offer evidence-based, trackable therapy services, ensuring that your child receives care that's proven to be effective. Our team includes experienced therapists who specialize in working with young people, addressing a wide range of issues, including anxiety, depression, trauma, behavioral challenges, and academic stress. We also provide psychiatry, peer support, and crisis services, offering a comprehensive approach to mental wellness.
Our model is trauma-informed and highly collaborative. We work closely with parents, schools, and other providers to create a holistic support system for your child. We believe in transparency and empowering families, while always upholding the highest standards of privacy and ethical care. Our convenient telehealth platform makes it easier than ever to access this vital support from your home in Brooklyn, Manhattan, The Bronx, Queens, or Staten Island.
Ready to start your child's care journey with Mount Behavioral Health? We're here to answer your questions and guide you through every step. Contact us today to learn more about our services and schedule an initial consultation.
Preparing your child for their first telehealth therapy session is an important step towards supporting their mental well-being. By having open conversations, setting clear expectations, and creating a supportive environment, you can help them feel more comfortable and ready to engage in the therapeutic process.
At Mount Behavioral Health, we're committed to providing accessible, effective online mental health counseling for adolescents. We understand the unique needs of young people and offer specialized care designed to help them thrive. Remember, taking this step is a sign of strength and a commitment to your child's lasting progress.
We look forward to partnering with you and your child on their journey to mental wellness. With the right preparation and support, their first telehealth session can be the beginning of meaningful change.
Q1: My teenager is really resistant to therapy, especially online. How can I convince them to try it, and what if they just refuse to talk during the session?
It's very common for teenagers to be resistant to therapy at first. The key is to approach the conversation with empathy, not force. Explain that therapy is a safe space for them to talk about their feelings without judgment, and it's a chance to learn skills to manage tough emotions.
You can frame it as a way to gain tools for dealing with stress, school, or friendships. Reassure them that they don't have to talk about anything they're not ready for. Therapists are skilled at building rapport and can start with less direct activities, helping your teen feel comfortable at their own pace.
Let them know it's okay to be nervous and that the first session is often just about getting to know the therapist. Focus on the benefits of having a neutral, supportive adult to talk to. Emphasize that it's their space and their time.
Q2: I'm worried about my child's privacy during online therapy. How do you ensure confidentiality when sessions are held at home, and can I listen in?
Privacy and confidentiality are paramount at Mount Behavioral Health. We use secure, HIPAA-compliant video platforms for all our sessions. This means that all communications are encrypted and protected, ensuring your child's information remains confidential.
Regarding listening in, it's crucial for your child's therapy to maintain strict confidentiality between them and their therapist. For most sessions with adolescents (especially older teens), parents aren't present or listening in. This helps build trust and allows your child to feel safe sharing openly.
We'll have a clear agreement about parental involvement and communication at the outset. While we can provide general updates on progress and discuss overall goals with you, specific session content remains confidential unless there's a safety concern. Creating a private space at home for the session also greatly enhances this confidentiality.
Q3: We have a busy household, and finding a quiet, private space for my child's telehealth session feels impossible. What are practical solutions for creating an optimal environment?
We understand that busy households can make finding a private space challenging. One practical solution is to designate a specific "therapy zone" during session times. This could be a bedroom with a closed door, a quiet corner in a less-used room, or even a car parked in a quiet spot if necessary and safe.
Communicate with other family members about the session time. Ask them to avoid entering the designated room or to keep noise levels down. Headphones can also be incredibly helpful for your child, blocking out background noise and enhancing privacy. A simple "do not disturb" sign on the door can work wonders.
If a fully silent space isn't possible, focus on minimizing distractions. Good lighting, a comfortable seat, and a reliable internet connection are also important. Even small efforts to create a dedicated, undisturbed space can significantly improve the quality and privacy of the telehealth session for your child.
Q4: Is online therapy as effective as in-person therapy for adolescents, particularly for complex issues like anxiety or trauma? How do therapists build rapport virtually?
Yes, numerous studies have shown that online therapy can be just as effective as in-person therapy for adolescents, even for complex issues like anxiety, depression, and trauma. The key to successful therapy lies in the therapeutic relationship and the skills of the therapist, not solely the physical location.
Our therapists are highly skilled at building rapport virtually. They use engaging communication, active listening, and their expertise to create a warm, trusting environment through the screen. Many young people, being digital natives, often find virtual interactions
quite natural and comfortable, which can sometimes even make it easier for them to open up.
Therapists employ various techniques to ensure engagement and connection online, such as sharing screens, using digital tools, and focusing on non-verbal cues. The consistent, confidential space created through telehealth allows for a strong therapeutic alliance to form over time, leading to meaningful progress.
Q5: What information should I share with the therapist before my child's first session to help them get started effectively? And how will I, as a parent, be involved in my child's care without overstepping?
Before your child's first session, you'll typically complete an intake form. This is your opportunity to share important information such as your child's medical history, any prior mental health services, specific concerns you've noticed, and any relevant family dynamics or significant life events. Providing this detailed background helps the therapist get a comprehensive understanding of your child's situation from the start.
Regarding parental involvement, Mount Behavioral Health values a collaborative approach while respecting your child's autonomy and privacy. We'll establish clear guidelines for communication with you, the parent, early on. This might include periodic check-ins to discuss general progress, treatment goals, and strategies for supporting your child at home.
Direct communication about specific session content will remain confidential between your child and their therapist, unless there's a safety concern. Your involvement focuses on supporting the therapeutic process, understanding your child's overall growth, and implementing any agreed-upon strategies at home to reinforce therapy goals. We aim for a partnership that empowers both your child and your family.
